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Sales & Customer Service Team Leader

Job Category:
FMCG Food and Non Food
Area:
Dublin
Location:
Dublin 22
Salary:
€35,000 to €40,000 per annum
Posted:
19/11/2018
Recruiter:
Achievers
Job Ref:
FMCG

Our client, a large Irish Wholesale FMCG Company is looking for an experienced Sales and Customer Service Team Leader to manage a Team of 4. This company offers excellent opportunities for career growth and development as well as a competitive salary.

 

Benefits:

·         €35,000 – 40,000 salary DOE

·         Bonus on achievement of KPI’s

·         21 days annual leave

·         Pension

·         Access to exclusive online retail discounts

·         Monday to Friday 9.00 – 5.30

·         Casual Fridays

·         Bike to Work Scheme

The Successful Candidate:

·         You have experience leading a small Customer Service/ Sales Team in a Telesales Environment

·         You have excellent communication and organisational skills

·         You have excellent IT skills

 

As Sales & Customer Service Team Leader some of your duties & responsibilities will include:

 

·         Leading a team of 4 Customer Service Telesales Executives

·         Maintaining a high level of Customer Service

·         Ensuring all sales orders are processed correctly and in a timely manner

·         Managing KPI’s and reporting to higher management

·         Dealing with escalated customer complaints

Contact Details:
Achievers
Tel: 01 5241466
Contact: Gemma Styles

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