Customer Services - Telecoms

Job Category:
IT/Telecoms, Business 2 Business, Business 2 Consumer
Area:
Dublin
Location:
Sandyford
Salary Description:
€21k
Posted:
10/12/2018
Recruiter:
Smyth Recruitment
Job Ref:
SRCS05

Our client based in the South Dublin area is currently looking to recruit Customer Service Executives for an immediate start to join their busy call centre department. 

 

Duties include:

·         Dealing with all queries and complaints providing feedback to customers regarding their issues, ensuring that their concerns are resolved in a timely manner

·         To achieve all KPIs associated with call handling times and quality of responses

·         General administrative duties as required to offer customers the best experience


The ideal candidate will have the following:

·         6mths + of proven Customer Service experience with a record of consistently exceeding customer needs in a fast paced, target driven environment

·         Demonstrable experience of working in a call centre or contact centre environment is desirable

·         Excellent communication and MS office skills essential

 

*Ability to work at any point as required between 8am and 8PM, Monday to Saturday*

Flexibility in working hours/days depending on business needs

 

If this role is of interest to you, please apply via with your updated CV for immediate consideration

Contact Details:
Smyth Recruitment
Tel: 087 787 2525
Contact: Louise Smyth

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