Our client based in the South Dublin area is currently looking to recruit Collection Agents for an immediate start.
· Contact customer by telephone to negotiate payment strategy
· Ownership and responsibility for a designated book of debt
· Ability to work a large volume of accounts
· Achieve and surpass weekly and monthly collection targets
· Compliant and customer focused collections
· Manually update accounts and edit information gained from calls
· Use new technology such as text and voice over text to maximize collections
· Assisting with ad hoc administrative tasks as designated by Team Leader.
The ideal candidate will have the following:
· 1-2yrs experience in a similar role
· Ability to negotiate the optimum collection commitment for the company
· Professional in approach and able to deal with a variety of individuals.
· Excellent communication skills.
· Numerate and Literate.
· Working knowledge of Word/Excel/Outlook
· Previous telephone experience.
· Enthusiastic and positive.
If this role is of interest, please apply with your updated CV for immediate consideration