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Collection Agents

Job Category:
Bank/Insurance/Finance, Business 2 Business, Retail/Call Centre, Business 2 Consumer
Area:
Dublin
Location:
South Dublin
Salary Description:
€25k OTE €30k plus study package
Posted:
30/10/2018
Recruiter:
Smyth Recruitment
Job Ref:
SR331

Our client based in the South Dublin area is currently looking to recruit Collection Agents for an immediate start.

 

Duties include:

 

·        Contact customer by telephone to negotiate payment strategy

·        Ownership and responsibility for a designated book of debt

·        Ability to work a large volume of accounts

·        Achieve and surpass weekly and monthly collection targets

·        Compliant and customer focused collections

·        Manually update accounts and edit information gained from calls

·        Use new technology such as text and voice over text to maximize collections

·        Assisting with ad hoc administrative tasks as designated by Team Leader.

 


The ideal candidate will have the following:

·        1-2yrs experience in a similar role

·        Ability to negotiate the optimum collection commitment for the company

·        Professional in approach and able to deal with a variety of individuals.

·        Excellent communication skills.

·        Numerate and Literate.

·        Working knowledge of Word/Excel/Outlook

·        Previous telephone experience.

·        Enthusiastic and positive.

 

If this role is of interest, please apply with your updated CV for immediate consideration

Contact Details:
Smyth Recruitment
Tel: 087 787 2525
Contact: Louise Smyth

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