SENIOR SALES MANAGER- hospitality
One of our clients is looking for candidates to join its sales team. Its sales team needs you to assist in motivating through inspirational leadership, a passion for success and driving empowerment.
DUTIES AND RESPONSABILITIES:
-Assist in managing both the pro-active and reactive members of the team in the Sales department
Supports the Director of Sales in implementing training plans, coaching and mentoring team members.
-Strong Account Management skills, by developing strong working relationships with our clients.
-Maximizes revenue and guest satisfaction through Rooms and Meetings & Events enquiries.
-Upholds a high level of regular, frequent, accurate and timely communication to all related departments within the hotel.
-Generating leads, supporting the rest of the team in converting these leads and referring business by analysing current business, denied business and identifying potential new business.
-Delivers a pro-active sales culture within the team to ensure all budgeted revenues are achieved
-Follows-up with guests to determine satisfaction; measures results and supports strategies to improve the quality of the guest experience.
-Proven track record in a similar role within a quality environment and to be able to demonstrate excellent standards and team member management.
-Driven and ambitious to inspire the team to consistently deliver and exceed service standards.
-Clear thinker with excellent communication abilities and attention to detail.