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Telesales Account Executive- Dublin

Job Category:
Business 2 Business, FMCG Food and Non Food, Business 2 Consumer
Salary Description:
€26,500 Basic Annual Salary - Plus Commission /ability to earn up to €35k.
Northgate Vehicle Hire
Job Ref:

Northgate Ireland has been supplying and managing vehicles for businesses across Ireland for over 21 years now. We continue to grow and dominate the light commercial vehicle market with depots in Dublin, Cork, Limerick and Galway.

Our growing network of branches in Ireland and our sizeable fleet means we can get vehicles to customers quicker than any other light commercial vehicle supplier and we keep those vehicles on the road longer by minimising downtime. Our vehicle fleet is made up of light commercial vehicles (LCVs) from leading manufacturers including Mercedes Benz, Ford, Opel, Renault, Volkswagen and Peugeot

We are excited to be growing our team and we have a permanent full time opportunity in our sales team in Dublin.
We are looking for an enthusiastic Telesales Account Executive to join our Office based Sales team. You will be responsible for managing our existing accounts whilst generating new business and offering excellent customer service. This is an exciting opportunity for individuals looking for career progression with a sales environment.

Role Overview
These roles will be all about focusing on the customer experience (from start to finish) with Northgate with key focus in the following areas
Customer Retention - building relationships with our existing and new SME customers
Customer Experience/Account Management - working with all areas of the business to ensure a complete service delivery approach to
Generating new leads - Creating leads, cold calling and setting up appointments as well as managing inbound sales calls.
The successful candidate will support the Sales team daily and will manage their own assigned accounts.

Key Responsibilities:
To manage and maintain existing customer accounts / relationships
Dealing with Inbound sales enquiries to generate leads for the telesales team and sales team
Managing customer queries and complaints
Working with Key Account Managers on the retention of our customers
Generate customer quotes
Setting up potential customers within system
Sourcing vehicles for hire
Set and manage sales meetings though teams with customers
Ad-hoc duties as set out the line manager

Person Specification
  • Sales/ Target Orientated & Driven
  • Excellent communication skills / Telephone Manner
  • Previous account management/customer care/customer experience is essential.
  • Candidates must be comfortable cold calling and generating leads and appointments
  • Customer Focused
  • Organised and efficient in time management
  • Team Player with good interpersonal skills
  • PC literate
What we can offer you:
  • Competitive remuneration package with a generous basic rate and the ability to earn unlimited commission
  • 23 days holidays - plus a bonus day for your birthday
  • Additional Service Award Annual Leave
  • Free parking
  • Pension Plan
  • Life Assurance
  • Group Discounted VHI Healthcare
  • Company privilege days
  • Employee Assistance Programme
  • Employee Discounts
  • Employee Share Save Scheme
  • Company sponsored social events
  • Company Share Save Scheme
Blanchardstown Dublin 15
Payment :€26,500 Basic Annual Salary - Plus Commission /ability to earn up to €35k.
Terms : Permanent, Full-time

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Contact Details:
Northgate Vehicle Hire
Tel: 01 866 5656
Contact: Careers

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