ESSENTIAL DUTIES AND RESPONSIBILITIES
These include the following, others may be assigned to meet business needs.
Manage all European House Accounts.
Support the European Sales organisation on technical and commercial related matters.
Collaborate with the US Inside Sales Team in various tasks as this team is cross functionally trained and
working from the same system.
Support APAC reseller accounts.
Prepare and follow up on quotations with emphasis on the company's portfolio.
Support in managing the sales process for the product lines, target accounts and sales opportunities via
phone, WebEx, e-mail.
Engage with existing customers and qualified sales leads, guiding customers to the product solution that best
meet their needs.
Coordinate with internal resources to address customer questions/objections, providing budgetary pricing,
creating, and submitting individualised quotes, and closing the sales process through the point of order
receipt.
Provide the customers with all necessary pre- and after sales support, and satisfy customers' needs with a
sense of urgency.
Monitor, maintain, and update customer information and competitive intelligence data into our CRM database.
Work closely with the customer service and planning teams to ensure customers are informed of their order
status.
Support and follow up on all customers documentation requests.
EDUCATION AND/OR EXPERIENCE
Third level Business Qualification ideally with a previous tele sales/sales experience in a technical
environment.
Experience with incoterms and international trade is an advantage
