My client are seeking candidates for a Sales Office Support role to join their team on a permanent basis . The role entails providing sales and customer service support to their long-established customer base in Ireland & N. Ireland and now, the UK market. A full induction & product training program will be provided to successful candidate.

The role itself:

* Processing telephone, email and website enquiries from customers and trade professionals

* Generate Sales Quotations, Sales Orders, Invoices & Credit Notes

* Outbound telephone sales: promoting existing and new product

* Process sales orders via logistics department

* Customer contact to inform of any discrepancies/ telesales/upselling

* Create and review sales report analyses

* Internal Sales support to field sales reps

* Provide product and after sales support to customers and end users

* Represent the company at industry Trade Shows and marketing events

* Proactive office-based selling to increase sales

* Scanning of Proof Of Delivery dockets and uploading onto Intact ERP system.

* Dealing with customer price queries

Requirements:

* Ability to use your own initiative and make informed decisions

* Excellent communicator - team orientated

* Pleasant and professional telephone manner.

* Proficiency in Microsoft Office suite (Word, Excel, PowerPoint etc.)

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