My client, industry leaders in fleet management, are currently looking for an Account Manager to retain and cultivate their client base. Based in South Dublin this is an exciting job which gives the successful candidate the opportunity to build relationships with key clients and grow their career with a progressive company.  The job comes with an excellent renumeration package and bonus structure

Tasks & Responsibilities 

• Building Customer trust and confidence 

• Increasing Customer survey ratings 

• Maximising profit opportunities 

• Up selling additional services, e.g. fuel, insurance 

• Improving renewal rates and where potential grow fleets 

• Regular client meetings and ensuring proper follow up from these meetings, including detailed minutes and swift follow up of action points 

• Continuing to build on companies’ professional image and maintain their high standard of customer service 

Contributing to the success of the Account Management Team by:

• Maintaining a positive approach and attitude to all aspects of work 

• Working as part of a team, i.e sharing best practices and providing support to colleagues 

• Working closely with colleagues within team and across the business towards achieving objectives 

• Ensuring that all individual and team targets are achieved 

• Attending, contributing to and actioning issues at team and dept meetings 

• Buy in to and contribute to any dept or change projects 

Knowledge, Skills & Experience 

• Motor/Fleet industry experience essential 

• High level of attention to detail 

• Creative thinker with ability to identify and implement improvements 

• Computer literate with an excellent knowledge of Microsoft Word, Excel & Powerpoint 

• Clear organisation and prioritisation of your daily tasks, while also ensuring teamwork is also completed 

• Customer driven with the ability to deal and build relationships with individuals at all levels of the    business, and to be seen as approachable and willing to get involved. 

• Adopt a professional approach in all dealings, demonstrate high standards and levels of performance and constantly strive to improve processes and procedures so as to add value to the Client Services Department