Has a passion for winning and delivering KPI achievement above target levels
Proactively works to Reach operational standards
Delivers work on time and to the appropriate quality
Confidence and skills to develop and manage relationships across all levels within your territory and team.
Works to hit coverage/KPI’s through prioritised time and activity management.
Share and effectively communicate team ‘best practice’ amongst the team
Building effective relationships with customers on territory and leveraging these to achieve KPI targets.
Identify, target and win the trust of the influential MSO’s within your territory.
Lives the ‘one team’ message within team and ensures that they follow that message at all times
Can confidently communicate in a positive, proactive and focused approach to required levels of the clients business
Observant in trade and communicates relevant observations effectively
Proactively contributes to team, sharing best practice with colleagues to drive team agenda.
Attends team meetings and conferences when required
Assists with the induction of new team members, when required.
Strong communication skills, demonstrating patience and flexibility
Communicates openly and honestly in a team environment
Able to constructively communicate challenges and receive feedback
Shares successes and feeds back into FAM to drive team productivity
Uses initiative to exceed KPI’s without compromising the communication into their line manager.
Constructively feeds back to FAM around areas for improvement within the team / territory.
Captures, understands and uses insights of competitors or the marketplace.