Assistant Branch Manager Naas
Europcar is excited to announce our new vacancy for Assistant Branch Manager in our Naas Branch.
Reporting to the Branch Manager, this a dynamic and varied role encompassing all different aspects of branch operations.
Reporting to the Branch Manager and carrying out Branch Manager duties in his/her absence
Ensure corporate deliveries / collections meet high levels of service, checking in damage
Ensure very high levels of customer service is being provided by all Desk Staff and feedback to staff and management on areas for improvement
Be aware of all requirements for vehicles during the day and to plan for the days/weeks ahead.
Be aware of general fleet activity by using available fleet reports and discussions with the fleet department and branch manager
· Overseeing CSR’s responsibilities and targets to ensure work is being carried out correctly. Holding staff accountable when necessary.
· Ability to identify Corp Sales Opportunities and work with the Branch Manager to target Corp Sales opportunities within the local area.
· Day to day operations/processes including deliveries, impros, utilisation, following up overdues, pre-closes and RCR bookings for garages
Ensure the daily payments reports are correct and necessary reporting completed
Customer invoicing requests
Ensure all Servicing and Maintenance are completed and reach the required standards
Ensure all safety checks are in place and audit 10% of all ready cars daily to meet agreed criteria
Ensure that all staff adheres to the safety and operations rules and procedures without exception.
Responsible for own health and safety and that of work colleagues
In addition to the above, employees are required to carry out any reasonable request to perform duties as may be reasonably required within the scope of the job title.
3rd Level relevant Qualification would be advantageous but not obligatory.
2 years Management Experience
Intermediate level of Excel and Word required
Excellent organisation and interpersonal skills
Ability to work on own initiative
Full clean driving license