Inbound Sales Co-ordinator - Parts Order Process
South Dublin
€Excellent DOE Plus 25 Days’ Holiday (option to buy additional days), Discounts at Leading Retailers, Free Eye Test, Healthcare Plan, Pension Scheme, Company Share Scheme, Various Flexible Benefits
 
Part of a larger group, our client is one of the world’s largest Caterpillar suppliers of construction, earth moving and power systems equipment. They are now looking for an Inbound Sales Co-ordinator to join their Sales & Marketing division based in South Dublin.
 
This is an excellent opportunity for a parts advisor with sales support experience and a strong customer focus to make their mark with a successful company. Renowned for their high-quality solutions and engineering excellence, our client works with some of the world’s most exceptional earth-moving and power generation equipment.
 
You’ll join a passionate workplace in an environment where employees are valued as highly as the customers. Ensuring you have the knowledge and skills you need to succeed, our client will empower you to continuously learn and develop your career.
 
As an Inbound Sales Co-ordinator, you will support customers through the parts buying process ensuring they have an outstanding experience every time.
 
Working online and via the telephone, you’ll handle calls in a professional manner, interpret customers’ requirements and ensure order are dispatched in an efficient, timely manner.
 
Positive and focused, you’ll be an advocate for e-business and utilise opportunities to increase online sales whilst continually maintaining exceptional levels of customer service.
 
Additionally, your duties will involve:
 
- Utilising advertising and promotional materials to promote and raise awareness of the company
- Preparing quotes including prices and delivery costs
- Updating customers with the progress of their orders
 
To be considered, you will need:
 
- Relevant experience in a similar parts advisory or sales support role
- Experience in handling high volume calls in a professional customer focused manner
 
Adaptable and flexible, as an Inbound Sales Co-ordinator, you’ll have great communication skills and a strong customer focus. The ability to work to tight deadlines and targets is also key.
 
To apply for the role of Inbound Sales Co-ordinator (Parts Order Process), please apply via the button shown.
 
This vacancy is being advertised by Webrecruit Ireland Ltd. The services advertised by Webrecruit Ireland Ltd are those of an Employment Agency.
 
Additional Keywords: Inbound Sales Co-ordinator, Parts Advisor, Sales co-ordinator, Sales Support Advisor, Inbound Sales Advisor, Customer Care Advisor, Internal Sales Advisor.

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