Technical Support Executives

Job Category:
IT/Telecoms, Business 2 Business, Business 2 Consumer
Area:
Dublin
Location:
South Dublin
Salary Description:
€25k
Posted:
22/01/2019
Recruiter:
Smyth Recruitment
Job Ref:
SRTSA0

Our client based in the South Dublin area is currently looking to recruit Technical Support Executive for an immediate start. Exciting career and development opportunities are available within 6mths +

 

Duties include:

Offering a high level of customer service to all customers
Conduct thorough troubleshooting of all broadband issues reported
Liaise with third parties to report and resolve any issues a customer may have
Take ownership of all customer issues reported to you and follow these through to a successful resolution
 

The ideal candidate will have the following:

  • Previous experience in a broadband technical support role required
  • Experience in a call centre environment advantageous
  • Able to diagnose a range of broadband issues
  • Strong problem solving and analytical skills
  • Demonstrable experience of working in a team environment
     

If this role is of interest to you, please apply with your updated CV for immediate consideration

Contact Details:
Smyth Recruitment
Tel: 087 787 2525
Contact: Louise Smyth

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