Our client based in the South Dublin area is currently looking to recruit Technical Support Executive for an immediate start. Exciting career and development opportunities are available within 6mths +

Duties include:

Offering a high level of customer service to all customers
Conduct thorough troubleshooting of all broadband issues reported
Liaise with third parties to report and resolve any issues a customer may have
Take ownership of all customer issues reported to you and follow these through to a successful resolution
 

The ideal candidate will have the following:

• Previous experience in a broadband technical support role required
• Experience in a call centre environment advantageous
• Able to diagnose a range of broadband issues
• Strong problem solving and analytical skills
• Demonstrable experience of working in a team environment
   

If this role is of interest to you, please apply with your updated CV for immediate consideration