Telesales Account Manager – Cork based

An Irish market leading AV and IT distribution company, and supplier of some of the world's leading AV and IT brands, is looking for a Telesales Account Manager. 

The role requires an experienced telesales person with great phone manner and good commercial acumen who is highly motivated to make a difference and grow our AV and IT business.  

This role is primarily focused on telesales to existing accounts but with a strong emphasis on new business development. This role offers a €20k base salary plus a strong commission structure.

The Role requires:

·         Confident telephone manner and exceptional communication skills.

·         A good grasp or an interest in AV and IT products.

·         The ability to quickly decipher a customer’s requirements.

·         Track record of up-selling and selling add-on products.

·         Proven record of success in direct sales, including a demonstrated ability to generate and qualify leads independently.

·         Ability to work autonomously to achieve sales targets.

·         Ability to converse with people from store sales staff to business owner level.

·         A natural positive attitude towards providing excellent quality service.

·         Ability to build effective long-term relationships.

·         Strong demonstrated ability to ‘close’ a sale.

·         Adapt to shifting priorities, demands and timelines through analytical and problem-solving capabilities.

·         Excellent attention to detail and written and verbal communication skills.

The successful candidate will:

·         Win new business by generating new leads and business relationships, prospecting & proactive enquiry generation in addition to managing existing accounts.

·         Gain better product ranging with customers through building strong business relationships.

·         Maintain regular calls on customer base.

·         Meet and/or exceed individual and team sales targets.

·         Provide the highest level of customer service to all customers and parties throughout the sales process.

·         Develop appropriate relationships with customers and find new and innovative ways to continually enhance the customers preference to buy from the us rather than from any other source.

·         Communicate, liaise, and negotiate internally and externally using appropriate means to facilitate the development of profitable business and sustainable relationships.

·         Strong numerical skills, understanding margins and costs, profits etc.

·         Have a history of achieving targets.

·         Excellent IT skills, Microsoft Office. PowerPoint, Excel.

·         Good working knowledge of Salesforce/ Saleslogix / Sage CRM or similar.