To support the growth of the business by being part of a new telemarketing team within NetPay. The telemarketing team will focus on generating opportunities with businesses who already use or would benefit from using card processing services and arranging appointments for our field sales team to visit them. The team member will promote the opportunity then pass it to the most suitable person to follow up. We are looking for ambitious, driven, self-motivated individuals to work within the team to deliver new opportunities.

For NetPay it is about attitude, ambition and commitment. The type of person we are looking for will have preferably had sales experience but this isn’t essential and not necessarily in the card payments industry, is someone that has a desire to be successful and perhaps grow and be promoted within the business. If you’re passionate about being successful and being paid for being successful as well as advancing within your role this is a fantastic opportunity for you.

Job Description:

·         Identify the best way to get in contact with the right people within these businesses to capture their attention be that phone, email or any other method of promotion.

·         Use, amend and create new scripts and prompts to ensure you approach is having the optimum impact and you are developing your own successful style with the support of your Manager and your colleagues.

·         Confident and able to capture requirements and make recommendations based upon what is the most suitable service for the customer.

·         Be as flexible and amenable as possible to ensure the customer experience is at its best.

·         The ability to vary your behaviour and conversation to effectively communicate with people at all levels.

·         Experience in working with and achieving monthly sales targets.

·         Capable of producing weekly/monthly sales reporting including opportunity and forecasting.

·         Confident and able to capture requirements and make recommendations based upon what is the most suitable service for the customer.

·         A well-structured individual that is able to plan and manage their time and opportunities effectively and is used to providing regular updates to the Management Team on their progress.

·         Participate in weekly team meetings to discuss progress with other team members.

Preferable ambition to progress in the business as it grows.

Knowledge and Skills:

·         Well-structured and organised able to prioritise work and deliver upon commitments to customers.

·         Proactive, tenacious, committed and hungry for success.

A good grasp of numbers and the ability to learn new services and packages quickly.

Key Competencies and Behaviours:

·         Accountability – Takes ownership of issues to get resolutions that benefit the business.

·         Problem Solving and Analysis – Works on problems of diverse scope where analysis is required. Demonstrates good judgement in selecting methods and techniques in obtaining solutions.

·         Leadership – Will influence other areas of the business and provide proactive feedback to the Management Team.

·         Teamwork and Collaboration – High sense of ownership and urgency to get the job done and deliver upon the objectives and goals of the business.

·         Customer Focus – Makes and meets internal customer commitments understanding that their requirements are what drive those of the business and keep the doors open and the lights on.