Abrivia Recruitment are seeking a German Sales Adviser to join a well established international insurance provider. This is an exciting opportunity to join a diverse and multicultural team.
Key Responsibilities
* Handle incoming enquiries from prospective clients & provide information on insurance solutions in line with clear service standards
* Achieve quotation and sales targets from pipeline of incoming leads from both the call centre as well as the online lead collection tool
* Monitor the application pipeline of "your clients" so that appropriate follow up communication happens in a professional and timely manner to maximise customer service & sales
* Liaise with both the Underwriting and Administration teams, where required, to ensure sufficient consideration and communication takes place within established SLA`s
* Be able to negotiate on premium levels to secure the business without compromising the rates charged
* Always have the diligence and mindset to act in line with internal procedures and guidelines, quotation activity is aligned with Company policy in terms of Sales; Underwriting & Compliance
* Use initiative to proactively seek out solutions to prospective clients insurance requirements whilst always respecting established guidelines and the necessity to refer certain cases to your line manager
* Participate in required training and education to keep pace with product modifications, competitor positioning, industry developments & initiatives and sales skills
* Ensure the communication touch points between prospective clients and the call centre works as smoothly as possible
* Maintain activity & client records in line with Department policy
* Develop and build relationships with internal stakeholders and external clients
* Participate in the training of other team members & contribute to specific projects linked to improving Individual Business Sales & Customer Service.
Experience Required
* Fluent written and spoken English and German
* A third level degree or other professional qualification
* Minimum of two years work experience in a phone based sales role with a proven track record of exceeding targets in an inbound / outbound sales environment within a fast paced, target oriented culture
* Financial services or insurance experience is desirable but not a pre-requisite
* Completion, progression or willingness to start the relevant insurance qualification (or equivalent foreign qualification)
* Highly motivated, disciplined and autonomous person
Behavioural Competencies
* Sales driven & client focused
* Proven Sales Skills and Business Acumen
* Honesty & integrity
* Perseverance
* Service orientated
* Strong interpersonal and communication skills
* Excellent communication skills both verbally & writing
* Excellent problem solving skills
* Highly motivated
* Positive attitude & innovative
* Ability to work under pressure, achieve targets, deadlines and service standards
* Capable of prioritising work and working on own initiative
* Strong organisational, time management and negotiations skills
Should this position be of interest to you please forward your CV to Marian O’Dwyer from Abrivia Recruitment at marian@abrivia.ie or alternatively call Marian at 01 531 3726.
Email me jobs like this
