Customer Account Manager

Job Category:
Retail/Call Centre
North Ireland
Not Specified
€27,000 to €34,000 per annum
Salary Description:
Insight Appointments Ltd
Job Ref:

Do you want to be part of the UK's biggest branch-based subprime lender? Everyday Loans is a market leader within the financial services sector providing sub-prime loans in over 73 branches across the UK. The company has an enviable track record of growth and offers individuals the scope to have a career with us alongside offering a superb range of benefits. We won best non-mainstream lender in both 2020 & 2021! Alongside this, we are proud to hold platinum status for our Customer Service from Feefo, based on the feedback of our fantastic customers!

If you are an individual that is looking for a new opportunity where you will be provided with full training and are invested in as an employee to ensure you succeed in your next position, then this opportunity may be right for you.

The Role

As a Customer Account Manager you will be involved in the whole process of facilitating a loan for a customer. From making an initial sales call from enquiries provided to the local branch, to establishing the requirements of the customer and affordability, processing the loan agreement, and then ensuring that payments are maintained.

This role requires strong communication skills and excellent rapport building on both the phone and face to face alongside having an excellent eye for detail. We look after our customers and we want our employees to have a passion for delivering excellent customer service and positive customer outcomes at every interaction.

If you have the following skills, then a Customer Account Manager role could be right for you:
* Customer Focused
* Strong Communication skills and Confidence
* Self-Development
* Team Work
* Enjoy working with targets


Successful applicants will be provided with comprehensive training in the form of our company induction, delivered to you in your branch. Salary is competitive alongside a quarterly bonus scheme. This is supported by an extensive range of benefits:
* Quarterly Branch Bonus scheme
* Private Healthcare for you and your partner
* Life Insurance
* Excellent company pension 3% employee to 8% employer contribution
* 25 days holiday plus Bank Holidays (you can even buy and sell holiday days if needed!)
* Dental Plans
* Health MOT's
* Cycle to Work vouchers
* Taste discount cards
* Techsave scheme

Everyday Loans is committed to being a great place to work, and also has an active Employee Forum, Mental Health First Aiders, Social and Charity Committee's, and is also a proud foundation partner with MindSet magazine - the UK's leading mainstream magazine dedicated to the health of the mind, supporting our dedication to supporting healthy minds and mental health in the workplace.

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Contact Details:
Insight Appointments Ltd
Contact: HR Team

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