Join one of the world’s leading lift and escalator companies and become part of a well-established sales organisation representing the industry forerunner in technological and digital innovation.
We have an exciting job opportunity for a Modernisation Sales Executive to join our clients Dublin team.
Purpose
The Modernisation Sales Executive is responsible for winning and maintaining customer business, whilst working within a close-knit team and driving customer excellence throughout the organisation.
Key Responsibilities
- Proactively develops and creates customer relationships in area of responsibility
- Is accountable for developing our clients position in your customer base or market area
- Creates and communicates leads and sales opportunities for entire sales team (e.g., cross-selling)
- Ensures customer satisfaction and manages any queries
- Documents the customer and contact information and maintains accurate customer data
- Proactively generates opportunities from outside current customer base
- Manages requests for quotations
- Is accountable for leads, opportunities, orders, and contracts to meet the sales budget and pricing targets
- Is accountable for finding customer needs and that our clients solution matches with the needs
- Is responsible for pricing using the approved tendering tools, and for optimizing prices and discounts
- Responsible for on-going account management and renewal of existing contracts
- Validates that the contents of the contracts are in line with the negotiation process outcome
- Maintains full information of opportunities, tasks, and visits (sales funnel management)
- Responsible for timely and accurate reporting in CRM
- Responsible for gathering relevant information about market and competitors from the field
- Supports the finance function in money collection
- Drives execution of individual sales plan
Key Skills & Experiences
- Previous experience and results in sales and customer management
- Lifts industry experience is desirable
- Background in Service Sales is desirable
- Experience in winning new contracts and building existing portfolio
- Enjoys working with customers, stakeholders and building relationships
- Managing and resolving any queries
- Professional and confident telephone manner
- Problem solving and finding solutions
- Able to provide exceptional customer service
- Good knowledge of contractual and financial terms
- Excellent communication skills in both written and spoken English
- CRM, Salesforce experience is desirable
- Good IT skills
- Clean drivers license
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