SALES & MARKETING DIRECTOR – FACILITY SERVICES

Sales & Marketing Director
Our client is a leading Facility Services organisation that is hiring a Sales & Marketing Director. Reporting directly to the Chief Executive, the Director of Sales & Marketing directs marketing operations, sales operations and customer retention.

Key Responsibilities
 Design, execute and evaluate long term and short term integrated marketing and sales campaigns for our client’s various revenue streams.
 Source and manage relationships with and evaluate the effectiveness of outsourced providers of marketing services.
 Manage the sales and marketing team to achieve delivery of revenue performance across the full range of services.
 Work with the sales team to introduce a corporate solution selling model.
 Develop, implement and manage a Key Account Management multi-disciplinary strategy around key customers.
 Work closely with the revenue generating teams to develop, negotiate and win long term profitable and sustainable business.
 Identify and develop new sources of revenue through strategic partnering and developing new markets.
 Implement new practices in marketing communications to grow revenues and to assist the other departments in the delivery of a strong return on investment.
 Improve systems and processes to maximise business intelligence.
 Advice and develop strategies on media and public relations, advertising, external communications as well as market and customer research.
 Ongoing management and development of web site that serves customer, staff and partner needs.

Experience & Qualification Requirements
 Proven ability and experience managing and leading high performance sales and marketing teams.
 Proven ability to work as part of a senior management team to develop and implement commercial strategy in line with the overall strategic goals of the client.
 Leadership experience in marketing and sales management with a thorough knowledge of marketing principles, product or service management, sales and business development, along with a demonstrated track record of success and performance.
 The ability to understand changing market dynamics, translating them into actionable strategy and implementing the strategy to achieve pre-set objectives as determined by the sales & marketing plan.
 Demonstrated strong commercial acumen and skills to build new channels to market either directly or through strategic partnerships.
 A deep understanding of the strategic marketing and selling process.
 Experience in managing budgets effectively, financial reporting, setting up effective metrics and business processes.
 Knowledge and experience of the Facilities Services environment would be beneficial.
 International experience would be a distinct advantage.

Personal Qualities
 The ability to build and maintain a high performance culture through effective performance management methods
 An excellent project manager
 Excellent communication and presentation skills
 This role requires an excellent change agent, using a style of management that mentors/coaches staff to inspire their best performance.
 Strong ability to build personal rapport with all stakeholders
 Superior strategic planning and organisational skills with a hands-on execution style
 Proven ability to align and integrate the department's goals with the overall strategy.