As a CSI Senior Content Specialist, within the Content Operations branch, you are a resource for the team and can effectively communicate with business partners and influence others to achieve our goals. A Senior Content Specialist is an expert in the content lifecycle process, which includes but is not limited to content development, operations, Indeed's brand guidelines, our storyboard framework, and data storytelling. This high-visibility role requires a self-motivated individual with proven creative and problem-solving capabilities. You will balance both high level strategy and tactical execution. You are a forward thinker, aligned to business goals, and actively seek strategic innovations for our content and processes. If you have a passion for process efficiencies, project management, operations, and storytelling-this role is for you!
This role reports to the Team Lead of Content and Programs.
About the team
Our Client Strategy & Insights team helps employers around the world discover how Indeed's products can help them find the talent they need-and help people get jobs! Whether it's through insights-driven analyses, actionable narratives, or promoting the right story at the right time to our Sales and Client Success teams, Indeed's CSI team brings diverse skills to help share the impact of leveraging Indeed as a solution.
While we sit within the larger Sales and CS Strategy organization, the CSI Content team operates closely with Marketing partners to create world-class, client-centric narratives and scales them across 28 languages. The team consists of a diverse group of individuals with expertise in client-facing relationships, content operations, data, localization, graphic design, learning & development, and much more.
Craft client-centric, data-driven narratives
Lead content automation efforts using SQL, advanced Excel skills, and Seismic (CMS) to scale narratives across the globe
Manage several content development projects end-to-end including triaging localization, distributing content, and measuring impact while leveraging analytics
Craft compelling data-driven, client-centric narratives in the form of PPT presentations, reporting templates, talk tracks, infographics, and other multimedia assets.
Drive innovations to win revenue
Leverage Tableau reporting to regularly review content health and collect feedback from the field to identify content opportunities and propose new solutions
Scope incoming requests and determine the most scalable solutions to help meet both local and global needs
Partner closely with Product, Marketing, Training, Strategy, and Client-Facing teams
Build trusting relationships with your peers and work effectively across remote and global teams
Be a strong customer advocate and use data to make informed decisions across several initiatives
Demonstrate excellent communication and presentation skills and an open, collaborative attitude to ensure success when you engage with partners from across the company.
Who You Are
3+ years experience working in content operations or project management
Advanced Microsoft PowerPoint and Excel
SQL and strong data visualization skills
Strong understanding of content management systems (CMS)
Strong understanding of crafting data-driven narratives
Who we are
Our Sales force helps transform the hiring process by providing companies an easy and effective way to find the right fit for every hire. We support our Sales team with career development and training from day one.
As the world's number 1 job site*, our mission is to help people get jobs. We strive to cultivate an inclusive and accessible workplace where all people feel comfortable being themselves. We're looking to grow our teams with more people who share our enthusiasm for innovation and creating the best experience for job seekers.
(*comScore Total Visits, March 2021)
Salary Range Disclaimer
The base salary range represents the low and high end of the Indeed salary range for this position. Actual salaries will vary depending on factors including but not limited to location, experience, and performance. The range listed is just one component of Indeed's total compensation package for employees. Other rewards may include quarterly bonuses, Restricted Stock Units (RSUs), an open Paid Time Off policy, and many region-specific benefits.
Salary Range Transparency
Dublin 60,000 - 80,000 EUR per year
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