Technical After-Sales

Job Category:
Construction/Ind/Manuf
Area:
Dublin
Location:
Dublin North
Salary:
€35,000 to €37,000 per annum
Posted:
21/07/2021
Recruiter:
FRS Recruitment
Job Ref:
FRS43729

Technical After-Sales Support (N.Dublin)

Due to expansion, our client well-established manufacture of bathrooms products are seeking to recruit a Technical After Sales Support Team Member. The ideal candidate will have experience working in a sales role and be passionate about providing an excellent standard of customer service. They will be technically minded people, a good knowledge of the plumbing trade would be an advantage

Technical After-Sales Support

* Technical after-sales support for customers, installers, and end-users
* Ensure every query is given the best available solution
* Troubleshoot technical queries by phone, email, and video
* Spare Part Sales: Identify and sell the correct spare part
* Arrange Service Engineer customer call-outs to solve a problem
* Manage, update & maintain product specification documents
* Provide technical support to the Flair field & office sales team
* Demonstrate products to industry professionals
* Positive & solution-focused approach for challenging queries

Requirements

* Minimum of 3 years experience in a similar role or industry
* Knowledge of plumbing, heating & bathroom products
* Excellent communication skills, high level of organisational skills and problem-solving ability
* Ability to maintain focus, control, and positivity under pressure
* Full clean driving license
* Available to attend sales & product demonstrations and trade shows
* Be willing to learn and have the ambition to progress

Career Progression, Training & Career Opportunity is available

Leading the way in the Recruitment of Construction Sales Professionals

Daniella Gardiner

086 7750646

Contact Details:
FRS Recruitment
Tel: 00353 (0)86 775 0646
Contact: Daniella Gardiner

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