Retail Store Manager

Retail Store Manager

Retail Operations:

* Manage the day-to-day operations of your store and the management, motivation and development of the store team
* Manages a team of between 2-10 staff on a daily basis to deliver smooth running of the operation
* Excels in customer service and is able to generate enthusiasm for delivering excellence in customer service.
* Consciously act as an ambassador for the brand.
* Actively seeks change and improvements in delivery of excellent customer service
* Will be a strong decision maker and communicator in a fast paced environment.
* Ensures all cash and stock handling operations are carried out accurately.
* Ensures that the shop floor presentation is merchandised to a high visual standard, and takes action where needed using commercial tools and experience.
* Excellent communication with all stakeholders in the business.
* Operates with energy and passion that is contagious & inspirational
* A strong team player. Prioritises time and workload
* Motivates and inspires great performance in their team
* Demonstrates brilliant execution, apply high standards and creates passion and energy around delivery of a great retail Experience

Managing People for Success

* Takes ownership of the performance of your team and shows a genuine interest in working with them on their development.
* Uses different interpersonal styles and methods to guide/ influence individuals or groups towards task accomplishment.
* Uses effective judgement to assess situations and people to determine most appropriate and effective course of action

Qualifications:

* At least 2 years experience managing teams within a busy, high volume retail environment
* People management experience is essential
* Proficiency in computer skills, Outlook, excel etc.

To be a success you will need to show the following:

* High professional standards -seeks out and identifies best industry practices
* Self motivated and able to motivate others
* Has excellent operational experience in a customer facing environment
* Strong commercial acumen.
* Demonstrate enthusiasm and energy in the delivery of excellent customer experiences