Responsibilities
The Inside Sales Manager is part of the EMEA Shared Sales and Services Centre selling team responsible for over half of the license and training sales opportunities. Opportunities which come from inbound (qualified leads and direct customer enquiries) and proactive outbound prospecting. More specifically, you will:
• Work as part of a larger selling team including Field Sales Representatives, Sales Development Representatives, Software Renewals Representatives, and Application Engineers
• Ensure the execution of a consultative sales approach to move opportunities from qualification to close; increasing value, shorten sales cycles and improving the win ratio
• Lead prospecting initiatives to identify, develop, and close Net New opportunities through proactive campaigns
• Accurately forecast and manage the sales funnel by safeguarding the quality of the funnel and the implementation of the funnel management standards, embedded in Salesforce
• Participate and contribute to development of the worldwide Inside Sales function; the vision, strategy, initiatives and projects
Minimum Qualifications
* A bachelor’s degree and 7 years of professional work experience is required. 2 years management experience is required.
Additional Qualifications
Experience managing through use of Salesforce CRM
• Background in consultative selling approaches
• History selling highly technical solutions
• Experience managing multilingual, multicultural team(s) within a shared sales & services or global business centre
• History of meeting or exceeding revenue targets
• Forecasting and funnel management knowledge
• Additional language skills/multilingual desired
• Experience in growing a shared sales & services or global business centre including
What you are really good at…
• Leading. Exceptional leadership skills: a strong recruiter and motivator of people. Ability to maintain an upbeat and positive attitude at all times
• Managing. You are a people person who is a great motivator, mentor and coach
• Selling. Consistent overachievement of sales and productivity goals
• Establishing, growing and scaling a team; leveraging KPIs, forecasting and selling methodologies
• Being strategic, creative and focused. A strong sense of urgency, willing to go the extra mile with a strong work ethic; self-directed and resourceful
• Recruiting. Measurable track record in building and managing high performing sales teams.
• Taking care of the details and a flair for recording information clearly and concisely. Highly proficient computer, analytics and social networking skills
• Communication. You are a great communicator, written and verbal, with a truly collaborative approach