Inside Sales Executive- Dublin based – Excellent Package

Job Title: Inside Sales Executive- Dublin based

Selling: Healthcare Software Systems

Company information

For more than 25 years, Helix Health has been delivering innovative pharmacy and practice management software to the retail pharmacy, hospital, and general practice sectors. Headquartered in Dublin, Helix has a client base of over 2,000 healthcare organisations throughout Ireland and the UK. Due to our ambitious growth plans focused on expanding the UK client base, we are now looking to recruit an Inside Sales Executive to add to our growing Commercial Team.

The Role

Helix Health is seeking a highly motivated and energetic Internal Sales Executive.  The role is to manage all customer activity to deliver an excellent customer experience while selling Helix products and services. This person will manage all of the resources available to them in order to deliver results as part of the larger organisation.  This person will understand all of Helix’s product offerings and the competitive landscape.  They will have a customer first mentality and will be recognised for excellent customer service.  This individual will work under general supervision but will be capable of working on their own initiative and implementing campaigns to deliver additional business.

·     Handle inbound phone leads in a professional manner

·     Make professional outbound calls to prospective clients

·     Be able to forecast your business on a weekly basis

·     Gather and record client details while maintaining and updating CRM system

·     Increase client’s interests in Helix products and services available

·     Cooperate on the preparation and execution of marketing campaigns

·     Manage Customer contracts

·     Foster a positive working environment within your department and the wider organisation

·     Maintain a strong level of technical competency on all Helix Health offerings, both hardware and software

·     Develop an understanding of the market you work in and the customers you serve

·     Contribute to projects and other duties as required

·     Work to achieve all defined KPI’s

Requirements 

·     1-2 years telesales/ inside sales account experience

·     Excellent interpersonal and verbal communication skills over the phone

·     Strong organisational and communication skills both written and verbal

·     Ability to manage multiple tasks at once, pay attention to detail and operate successfully in a changing environment

·     Strong Customer service  mentality

·     Integrity

·     An interest in technology

·     Experience working with Microsoft Dynamics CRM system a distinct advantage

·     Knowledge of email or marketing campaigns

·     Excellent IT skills, including all basic Microsoft packages

Benefits

·   20 days annual leave not including 9 bank holidays.

·   Loyalty day scheme earning 1 additional day annual leave per year of service up to 25 days.

·   5% contributionary Irish Life pension subject to passing probationary period

·   10% discounted rates with VHI for the Helix Group Scheme

·   Canteen with Pool Table and Games

·   2 Days per year paid Dental Leave

·   5 paid sick days per annum

·   Staff breakfast once a month

·   Fresh fruit for all staff every Monday

·   Regular employee appreciation activities

·   Staff parking

·   Bike to work scheme

·   Educational assistance