Company Profile

Imperial Hotel

76 South Mall
T12 A2YT
Avril Chappell
Email Address:
Telephone Number:
+353 21 4274040
Website Address:
Steeped in over 200 years of history and tradition, the Imperial Hotel is a timeless landmark in the heart
of Cork City. A luxury 4 star boutique hotel, it is renowned for hosting prominent historical figures such as
Michael Collins and Charles Dickens. As part of the Flynn Hotel group, the hotel has undergone
significant renovations in recent times and now boasts a charming mix of old-style décor with modern
facilities. With 125 bedrooms as well as Escape Spa, our Conference & Business Centre and Penthouse
Suite, we are a hotel that is well equipped for the modern age. With these facilities the Imperial Hotel has
become a favourite amongst locals, leisure guests and corporate clients alike from sectors such as
Fintech, Tourism and the IT sector both at home and abroad. Being in the hospitality sector, we here at
the Imperial Hotel know that people are the most important aspect of our work. Our company vision “To
deliver exceptional guest experiences through superb service and by empowering our employees to go
above and beyond for our customers” helps us to ensure a positive culture throughout the hotel, both
with our guests and our employees, all the way from junior members of the team right through to senior
management. As part of the Flynn Hotel group, employees get recognised for exceptional customer
service and rewarded with Employee of the Month awards as well our own unique internal recognition
system here in the hotel. We also offer discounts on accommodation, food and spa products/treatments
to our employees. The Imperial Hotel has grown from strength to strength. We owe this success to all
the people involved in our operation, from employees to customers. In 2018 alone we have achieved
various accolades to include best Wedding Co-ordinator (Cork Weddings Magazine), Best Wedding
Destination (RSVP), Best Spa (Irish Hair & Beauty Awards & RSVP), Best E-Commerce Website (Cork
Digital Marketing Awards). However, without our community none of this would be possible, which is why
Pieta House are our current charity partner, with regular donations and events being held at the Imperial
throughout the year.

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