Client Relationship Manager (non-sales) – Fluent Norwegian

Great  opportunity to work with international, dynamic team, deliver valuable insight to C-level clients in large organisations, develop your career with our structured objective/target achievement plans and gain very attractive commission and bonus.

Your role as a Client Relationship Manager at Gartner is to deliver quality account management and build client relationships that ensure existing clients will continue using their research service. As a relationship manager for our existing client’s portfolio in Norway you will be a primary contact, accountable for both the proactive and reactive needs of our clients in relationship to existing services. We are looking for a Norwegian speaker to join our successful team.

Key responsibilities:

·         Through regular interaction, develop an understanding of the value of the information delivered in relation to clients business initiatives

·         Meet the client retention, renewal targets

·         Maintain regular dialogue with existing users in close partnership with Field Sales Account     Executives

·         Ensure usage of the research and advisory services purchased by the client

·         Introduce clients to the latest Gartner offerings and product enhancements

·         Continually stay abreast of new product offers and technology

You are the right candidate for this role if you have:

·         Experience in a client facing role (customer services, business development, telesales, lead generation, account management), preferably in B2B channel

·         Results driven with the energy towards challenges, competitive and goal orientated

·         Able to learn quickly, curious mind always looking for new individual development areas

·         Ability to prioritize and handle multiple requests concurrently

·         Technology sector experience or strong, proven interest in this area

·         Excellent communication and inter-personal skills, ability to build strong working relationships

Gartner:

Gartner is the world's leading information technology research and advisory company, providing Clients with cutting-edge advice and thought leadership across the full spectrum of IT for more than 30 years.

72% of the Fortune 1000 and 75% of the Global 500 support their key technology decisions with Gartner advice.