Company Description:
RWL Advanced Solutions Ltd is an Irish Company that distributes specialist Data and Telecoms and products throughout Ireland, UK and Europe and has locations in Dublin, London and Amsterdam.
Job Description
RWL are looking for an Energetic individual who possesses good computer and communication skills. The candidate will need be providing support to sales team and management including liaising with supplier and customer.
Responsibilities
· Purchase orders, quotations, sales orders and invoicing
· Review of customer accounts and outstanding orders
· Ensure a thorough understanding of customer needs are met through proactive communication with the customer and key internal stakeholders.
· Deliver extraordinary customer experience on every interaction by evaluating, analysing and resolving enquiries and providing service information.
· Work closely with the sales team on customer proposals and quotes to grow the business.
· Manage existing client accounts.
· Processing quotations and sales orders.
· Reviewing outstanding order reports on a daily basis and liaising with customers.
· Providing support & information to directors and management.
· Providing customer service on all queries i.e. products, pricing and lead times/deliveries.
· Reviewing, analysing and reporting on stock levels to management.
Requirements
· Good written and verbal communications skills
· Good working knowledge of Microsoft Office suite
· Strong interpersonal and organisational skills
· Hardworking, honest with strong desire to succeed
· Experience with Sage 200 an advantage
· Must be a team player