Our client is one of the world’s leading Telecommunications companies, they are looking for an experienced Account Manager to join a diverse and dynamic team
This is an exciting opportunity for a talented Account Manager who is skilled in relationship building, upselling and cross selling, thrives in a collaborative environment and has a passion for Digital Media!
This is a 6 month contract
What you will be doing
● Partnering with your Sales counterparts and internal teams, own a set of our premium high-value advertiser accounts from pre-sales, campaign set-up and management to post-campaign analysis and future opportunity development
● Serve as primary contact for specified advertising agencies, direct advertisers, and content partners in regard to all operational matters
● Lead and develop advertiser accounts through up-selling and cross-selling
● Ensure timely and accurate campaign set-up
● Build robust client relationships and develop a deep understanding of their business goals in order to make new suggestions on our products
● Manage campaigns; execute creative swaps and revisions, monitor campaign status and ensure campaign delivery, and optimize campaign performance
● Meet individual and Team KPI’s to achieve team goals and maintain ‘gold standard’ services across all digital platforms
● Work closely with sales teams to exceed client expectations and deliver upon requests in an efficient and timely manner
● Report any campaign/creative delivery issues to your Sales partners
● Troubleshoot and work with teams to solve any advertising or associated platform issues reported
Who are you?
● Fluent in English and in one of the following languages: French or German
● At least 1 year of experience in managing online advertising campaigns
● Ability to develop strong client relationships and upsell
● The ability to perform in a fast-paced, highly changing environment and be driven to meet and exceed targets
● Ability to drive revenue growth and find opportunities to develop incremental business
● Prepare and be accountable for quarterly growth plans for strategic accounts
● Ability to keep attention to detail whilst working under pressure of tight deadlines
● Must demonstrate ‘Team Player’ spirit at all times
● Passion for customer service and solution-focused orientation towards meeting client needs
● Availability to travel abroad to meet clients and local Sales partners
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