Internal Sales Administration & Business Support – South Dublin

We are looking for an experienced Sales and Business Support Representative to work with our client, a leading provider of Print services based in South Dublin. The ideal candidate will thrive in a fast paced and dynamic role and be customer service focused, team player and work off their own initiative.

 OVERALL PURPOSE OF JOB: 

• Processing of queries, quotes and orders from customers, prospects and from external sales on a daily basis.
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• Answering phones, taking enquiries, generating quotations and quote follow up calls
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• Provide an exceptional customer experience to all prospects and customers
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• Administrative duties to include invoicing of clients and managing the order process
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• Assist in marketing activities such as telemarketing calls to customer base and monthly email campaigns
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• Proactively develop accounts through a targeted sales system with a strong focus on customer service and building relationships with the client base
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• Co-ordinate & manage production of jobs in a systematized way to ensure customers are looked after
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• Produce digital print jobs and finishing where appropriate
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• Involved in marketing activities, business process and administrative duties

Ideal Candidate will:

• Have knowledge of Digital Printing (not required but preferred)
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• 2+ years’ experience in a Business/Sales Support (Customer Service Role)
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• Knowledge of Microsoft Office and Customer/Project Tracking Systems
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• Work off their own initiative and also as part of a team
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• Able to deal with a dynamic fast paced environment