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Business Development Manager

Job Category:
Business 2 Business
€45,000 to €55,000 per annum
Brightwater Recruitment Specialists
Job Ref:

Operations & Activities

  • Freight Forwarding Operations & Key Accounts
  • Compiling, agreeing & managing freight forwarding clients and business plans where appropriate.
  • Ensuring operational plans are developed and implemented to ensure achievement of freight forwarding business objectives.
  • Ensuring that air/road/sea freight SLAs are met.
  • Smooth operational running of operations freight forwarding Clients, to include air, road, short sea and deep sea activities.
  • Supplier relationships to ensure that SLAs are achieved that service is maintained at the levels agreed within contracts.
  • Defining, compiling & analysing agreed KPI information to ensure optimal efficiency & performance.
  • Producing statistical information relating clients
  • Reviewing & monitoring internal processes to ensure optimum efficiencies.
  • Ensuring that operational plans are developed and implemented in line with business objectives

Customer services

  • Developing close relationships with clients through regular communication and meetings, developing and maintaining confidence and encouraging loyalty.
  • Reviewing & analysing contract performance with customers, recommending & initiating improvement plans where appropriate.
  • Ensuring that customers are kept fully informed about issues that affect contract performance.
  • Design and presentation of appropriate client KPI’s.
  • Identifying, developing and pursuing organic business growth opportunities with current clients.

Admin Focus

  • Prep of consignment paperwork
  • Ensuring all jobs comply with audit record requirements.
  • Source, compilation and presentation of air/sea/road freight rates and quotations.


  • Strong written and verbal communication skills required.
  • Ability to communicate appropriately and effectively with clients, suppliers, sales team, management and team.

Level of Experience

  • Experience within logistics sector with substantial experience operating in a team environment.
  • Experience in fast paced operations environment, objective setting, including the establishment and monitoring of SLA’s/KPI’s.
  • Experience of working with key clients
  • Experience of working in a health and safety focused environment.
  • Data Freight / SAP desirable / Transport TMS or customer portal experience.


  • Proven ability in team focused skills coupled with an ability to drive and implement change.
  • Strong IT literacy including a strong understanding of maximising the effective utilisation of technology.
  • Analytical – able to analyse and extract data, developing and input key data.

If you are interested in this role contact Mark Byrne on 01 6621000 or email 

Contact Details:
Brightwater Recruitment Specialists
Tel: 662 1000
Contact: Mark Byrne

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