Telemarketing / Telesales Assistant
City West, Dublin

The Company

Established over 25 years ago, our client is the leading private provider of hearing care solutions for adults in Ireland. They have over 75 clinics throughout the country and provide a comprehensive home testing service. An opportunity has now arisen for a Telemarketing / Telesales Assistant to join their team.

The Benefits

- Basic plus commission to give OTE c€30,000+ per annum
- Pension scheme
- Health insurance
- 20 Days’ holiday + public holidays

If you have excellent telesales or telemarketing experience alongside a customer service background, this is the perfect opportunity to advance your sales career where there is great earning potential and plenty of room to develop your skills.

So, if you have the drive and dedication to make sales, this is the role you’ve been waiting for.

The Role

As a Telemarketing / Telesales Assistant, you will be tasked with providing a telemarketing service to our client’s branch in City West, Dublin, and supporting Hearing Aid Dispensers in the development of new customers for our client’s audiological solutions.

You will follow-up leads and enquiries and ensure that Hearing Aid Dispensers’ diaries are full of appointments to visit customers, assess their needs and provide solutions.

Reporting to the Telemarketing Manager, you will work to call KPIs, provide high levels of customer care and manage inbound and outbound leads effectively. Your targets will include making around 150 calls per day and aiming to book nine appointments from those.

Interested? To be considered as a Telemarketing / Telesales Assistant, you will need:

- Previous high volume outbound and inbound call experience
- A high level of proven customer service experience
- Experience gained working with computerised diary management systems
- Excellent telephone skills and manner
- A professional standard of computer literacy in particular Microsoft Office Suite
- Strong written and verbal communication skills
- Great prioritisation abilities

Other organisations may call this role Telemarketing / Telesales Assistant, Telemarketing Assistant, Audiological Assistant, Telemarketing Executive, Telemarketing Advisor, Telemarketing Rep, Telesales Executive, Telesales Rep, Inbound Sales Rep, Inside Sales Rep, Outbound Sales Rep, Internal Sales Executive, Junior Sales Executive, Junior Sales Rep or Appointment Setter.     

Webrecruit Ireland Ltd and our clients are equal opportunities employers, value diversity and are strongly committed to providing equal employment opportunities for all employees and all applicants for employment. Equal opportunities are the only acceptable way to conduct business and we believe that the more inclusive our environments are, the better our work will be.

So, if you’re seeking your next step as a Telemarketing / Telesales Assistant, please apply via the button shown. This vacancy is being advertised by Webrecruit Ireland Ltd. The services advertised by Webrecruit Ireland Ltd are those of an Employment Agency

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