VIP Executive - Czech/Slovak

Job Category:
Retail/Call Centre
€25,000 to €30,000 per annum
Salary Description:
Ladbrokes Coral
Job Ref:

Purpose of Role

An exciting opportunity has arisen for a VIP/Sales Executive to join our VIP team, based in our Dublin office.

The VIP Executive will primarily be responsible for the retention of Slovak/Czech -speaking VIPs playing with Sportingbet.

Key Responsibilities
* Identify and manage the acquisition of new VIPs through pro-active outbound calling
* Demonstrate excellent knowledge of different gaming products - Sportsbook and Casino
* Build strong, trustful relationships with VIPs
* Identify, optimize and develop VIP retention programs in Slovak/Czech speaking markets to maximize valued player traffic
* Work alongside the Customer Service and Fraud teams to ensure operational efficiency in the market
* Work closely with the VIP Manager to ensure the business is well informed on all activity in the market
* This role might require weekends rota

Work alongside the Head of VIP to:
* Manage a substantial budget in the territory by retaining a strong analytical focus on CPA and ROI in all activity with VIPs
* Plan and execute VIPs campaigns in all channels

Skills and Experience

The successful candidate will have:
* A proven track record in sales with strong negotiation skills
* Analytical skills and a thorough understanding of profit/loss and ROI
* A degree level education
* Proficient in MS Office products including strong numeracy and excel skills
* Fluent (written and spoken) in Slovak/Czech and English
* A results driven, highly organized, team player with personal characteristics that engender trust and confidence
* Strong inter-personal and communication skills with a flexible attitude
* Ability to establish credibility quickly, perseverance, focus and commitment
* Motivated, enthusiastic and focused on a career in sales
* Candidate must be presentable and be flexible with excellent communication (written and oral) skills

What you get in return
* Working for one of the worlds' largest gaming and gambling companies which utilises cutting edge technology
* Excellent opportunities for internal mobility within a FTSE 100 company
* Fun and engaging staff, creating a relaxed, flexible and enjoyable environment
* A vibrant and modern office based in the heart of Dublin
* Working for a company that both acknowledges and rewards success

Contact Details:
Ladbrokes Coral
Contact: JobG8

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