Maintaining a Sales Register
Dealing with new inbound sales enquirers
Updating In-house system and administration of all new leads and existing customers
Handling all customer queries in a timely, friendly and professional manner
Process customer orders on internal system and ensure orders are fulfilled within agreed time frames; ensure deliveries are dispatched correctly as per order by liaising with various departments
Provide support to sales and senior management on a regular basis - event and trade show administration, issuing brochures, business development support and compiling tenders and reports
Presentation of reports to sales manager and senior management
Excellent communication skills and perfect English speaking
Self-motivated with a can-do attitude
Ad hoc work as and when required
Skill/Experience
Educated to Leaving Certificate level
Strong interpersonal skills - good phone manner and customer service skills
Proven Office work and administration experience essential
The ideal candidates will have previous experience in an administration role in a customer service environment with a heavy emphasis on account management
Strong attention to detail
Ability to develop and maintain relationships with clients
Excellent communication and interpersonal skills with the ability to achieve results in a busy, target driven environment
Advanced Microsoft Office is essential with a minimum of 3 years’ experience using Word, Excel (high level) and Outlook.
Organisational Skills
Flexibility in approach to working arrangements
Ability to work on your own and manage a varied workload
