Sales & Customer Support Representative
Belfast or Magherafelt
Do you have a background in customer service and the drive to move into sales? Could you thrive supporting retail customers or online eCommerce customers? If so, this is the role for you.
Our client provides high quality interior solutions which make homes look beautiful and provide the finishing touches to windows and other apertures. They’re now looking for a number of Sales & Customer Support Representatives to join their team in Belfast or Magherafelt.
You’ll discover an engaging environment with plenty of support, bags of product training and a friendly, approachable team to work with.
The company is focused on providing products that are made in locally and is proud of their heritage, their location and the local workforce. So, if you are looking to get your foot on the sales ladder with an exciting home-grown company, this is the role for you.
As a Sales & Customer Support Representative, you’ll be tasked with selling interior solutions and providing high levels of customer support.
Within this key role, you’ll be providing support to customers via telephone, email and an online portal, which involves live chat.
Working with trade, retail or eCommerce customers, you’ll deliver outstanding sales journeys and customer experiences for each product or service you sell and each query you resolve.
Additionally, your role will involve:
- Driving repeat business and increasing sales
- Providing technical information
- Directing customers toward the most appropriate products
- Identifying opportunities for cross selling and up selling
Interested? If so, you will need:
- Previous experience in a customer service role (ideally online and telephone)
- Experience of identifying sales opportunities
Enthusiastic and eager to learn, as a Sales & Customer Support Representative, you’ll also need great communication skills, an upbeat, friendly approach and strong relationship building skills.
An interest in interior design would be beneficial to your application.
This role is available based in Belfast or Magherafelt.
To apply for the role of Sales & Customer Support Representative, please apply via the button shown.
This vacancy is being advertised by Webrecruit Ireland Ltd. The services advertised by Webrecruit Ireland Ltd are those of an Employment Agency.
Additional Keywords: Sales & Customer Support Representative, Trainee Sales Advisor, Junior Sales Representative, Online Retail Advisor, Customer Service Advisor, Trade Retail Advisor, eCommerce Retail Advisor, Online Retail Customer Advisor, Customer Assistant.