Essential Competencies & Attributes
It is expected that the successful candidate will be a graduate or will have relevant post Leaving Certificate qualification/s and/or relevant experience. In addition, he/she will be expected:
* To have some knowledge of the broader trade union and education sector within which the Organisation operates;
* To be committed to and accountable for delivering the highest standards of service and supports to members in a competent, professional, confidential and trustworthy manner;
* To deal with members in a professional, competent, courteous and helpful manner – listening carefully, sourcing relevant information and responding appropriately;
* To work as part of a team in a co-operative and constructive manner;
* To possess strong inter-personal and communication skills;
* To have very good writing skills including excellent spelling and grammar, the ability to write clearly, concisely and accurately, to correct/edit/proof material and to properly structure written documentation ranging from correspondence to reports;
* To have excellent organisational and administrative skills including the capacity to prioritise;
* To maintain very high standards and to always work in a competent, reliable and diligent manner;
* To keep track of work tasks/activities, to be conscious of time, comply with deadlines, complete tasks in a timely manner and work competently under pressure;
* To utilise initiative as appropriate and to keep well informed and up to-date about matters relevant to the section;
* To be flexible and adaptable;
* To always pay attention to detail and where necessary double check the accuracy of information;
* To possess strong IT skills and to be proficient in the use of a wide range of computer applications including word processing, excel, desktop publishing, data base management, power point and other presentation systems;
* An understanding of the requirements of data protection and GDPR;
* To exercise sound judgement in all aspects of the work.
In addition to the above, the Clerical Officer will be allocated specific duties which may evolve or change depending on the directions of Management. The General Secretary also reserves the right to assign other duties from time to time.
Initial duties will entail:
* Administrative: This will include typing/audio typing, word processing, the preparation of documentation, presentations and materials, the preparation of records/minutes, arranging meetings – both internal and external, organising conferences or other events, maintaining an effective filing system, maintaining diaries;
* Dealing with members queries across a broad range of employment and professional matters- including by phone, correspondence/e-mail as required;
* Assisting with projects, meetings and/or hearings as required including record keeping;
* Preparing, writing, editing and proofing written material - including correspondence, case briefs, reports, policy documents and submissions;
* Maintaining a data base of cases with particular focus on compliance with legal time limits and providing reports on same;
* Liaising with external bodies, such as the DES or legal advisors;
* Using IT systems effectively, including for presentations, use of the membership data base, updating and uploading information on the web, preparation of statistical data including in diagrammatic format;
* Relief reception duties;
* Such other secretarial and administrative duties as may be assigned by the Assistant General Secretary, Senior Official and or relevant Officials;
* Such other duties as may be assigned from time to time by the General Secretary.
* Note: The successful candidate may be transferred to another section of the office if need arises.
IRC is acting as an Employment Business in relation to this vacancy.