A Global International Brand is looking for a European Sales Manager to join their European Hub based in Dublin. You will manage, mentor and grow the European/Internal Sales and service support Team!
Brief Summary of Position Purpose:
Manage the EU Sales and Service office to support revenue and service goals and to exceed customer expectations. Closely coordinate with the outside EU Sales Team to deliver revenue objectives, and with global cross functional leadership in the day to day oversight of related staff operating on site.
• Provide direction and support of Customer Service/Inside Sales, Warranty and Service Repair, Technical Support and Product Fulfilment goals of the facility. • Hands-on oversight to maintain facility services by organizing operations and procedures, including but not limited to: sales life cycle, technical support, and product services and fulfilment, as well as site ISO, GDPR, and other applicable standards, and capital and inventory asset(s) control and maintenance • Focal point for corporate governance and compliance with EU regulatory requirements • Coordinate and maintain facility effectiveness by planning and implementing office systems, layouts, equipment procurement, and staff assignments with supervisors to ensure maximum efficiency and employee retention. • Support business growth, invite customers and channel partners to the facility, host meetings and training in support of exceeding revenue objectives and exceeding customer satisfaction.
• Minimum 5 years’ management experience • Experience in a sales operational environment addressing customers direct and through distribution and OEM channels: knowledge of clerical practices and procedures; knowledge of human resources management practices and procedures; knowledge of accounting with business and management principles
• Previous experience with customer sales and service, facilities maintenance, and purchasing of supplies.