Customer Service Telesales Executive
Newtownards, Co. Down
£18,000 Basic Plus Commission (OTE £27,000 - £29,000 gross per annum) & Pension, Health Scheme, 20 Days’ Annual Leave + 10 Public Holidays
Are you an enthusiastic administrator with telesales experience? Looking to undertake great training, enhance your abilities and play an important role in a fast-paced clinic? If so, read on.
With a network of over 75 clinics across the island of Ireland, our client is Ireland’s leading provider of hearing healthcare solutions. They are now looking for a Customer Service Telesales Executive to join their team, starting immediately.
Our client places a high value on investing in training and advanced technology. They promote a culture where motivated, customer-orientated employees can flourish to their full potential.
So, if you’re looking for the opportunity to prove yourself in an engaging environment where hard work is rewarded, our client would love to hear from you.
As a Customer Service Telesales Executive, you will perform a range of administrative and telemarketing activities to support our client’s clinic in Newtownards.
Reporting to the Regional Manager, you will:
- Meet and greet visitors and patients
- Follow up on leads and enquiries and highlight the benefits of our client’s hearing services
- Communicate with customers in a friendly, professional manner and book in appointments with Hearing Aid Dispensers
- Maintain the filing system
- Carry out mail merging activities
Interested? To be considered, you will need:
- At least two years’ administration experience
- Telesales experience
- Proven customer service experience
- An excellent working knowledge of Microsoft Office, including Excel
- A second level education
- The willingness to learn
As a Customer Service Telesales Executive, you will also need strong written and verbal communication skills, the ability to prioritise your workload effectively and manage a high volume of leads.
Please note, our client’s clinic is open late Thursday – Sunday. As such, you will be required to work evenings on a rota basis.
To apply for the role of Customer Service Telesales Executive, please apply via the button shown.
This vacancy is being advertised by Webrecruit Ireland Ltd. The services advertised by Webrecruit Ireland Ltd are those of an Employment Agency.
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