Our client based in the South Dublin area is currently looking to recruit Customer Service Executives for an immediate start to join their busy call centre department. Salary €21k and will go up within 6mths to €22k
Duties include:
· Dealing with all queries and complaints providing feedback to customers regarding their issues, ensuring that their concerns are resolved in a timely manner
· To achieve all KPIs associated with call handling times and quality of responses
· General administrative duties as required to offer customers the best experience
The ideal candidate will have the following:
· 1-2 years of proven Customer Service experience with a record of consistently exceeding customer needs in a fast paced, target driven environment
· Demonstrable experience of working in a call centre or contact centre environment is desirable
· Excellent communication and MS office skills essential
*Ability to work at any point as required between 8am and 8PM, Monday to Saturday*
Flexibility in working hours/days depending on business needs
If this role is of interest to you, please apply via with your updated CV for immediate consideration