Sales Support Administrator

Job Category:
Retail/Call Centre
Area:
Dublin
Location:
Sandyford
Salary:
€25,000 to €28,000 per annum
Posted:
11/12/2018
Recruiter:
PrePayPower.ie
Job Ref:
SSA

PrePayPower is growing fast and we need a results-focused sales support agent to support one of our busy sales teams. As a young innovative Irish company we offer ambitious candidates a fast-paced and challenging work environment, a listening ear to new ideas and initiatives and plenty of scope to progress your career to the next level. Competitive salary and bonus structure for the right candidate.

The ideal candidate will have experience in admin and dealing with customers via phone / email with excellent attention to detail providing a top rated customer experience.

 

Core Responsibilities:

· Managing Post Sales Process for Booking / Rescheduling Meter Installations

· Managing Post Sales Process to ensure all correct marketing messaging has been sent

· Maintaining regular customer touch points to ensure a high right party contact rate

· Compiling daily / monthly reports in Excel

· Dealing with a large variety of inbound calls as well as making outbound calls

· Updating customer accounts and ensuring all information has been captured as required

 

Essential Candidate Skills and Experience:

· Minimum 2 years’ experience working in a fast paced office environment

· Excellent Customer Service Skills

· Experience working in the Utilities sector advantageous

· Strong Excel skills and good working knowledge of MS Office required

· Considerable attention to detail desired

· Proven ability to work in a self-directed and organised manner

· Excellent numerical skills an advantage

· Experience of working within a Target Based role advantageous

 

Career Incentive:

· Competitive salary with an attractive bonus structure

· Career progression opportunities

· Rapidly expanding company with strong market growth

· Easily accessible South Dublin location - close to the Luas, M50 and major Dublin Bus routes

· Great staff social events, Employee Committees and an energetic team environment

Contact Details:
PrePayPower.ie
Tel: +353 (0)1 297 1500
Contact: Tania Garcia

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