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Collections Administrator

Job Category:
Bank/Insurance/Finance, Business 2 Business
Salary Description:
Smyth Recruitment
Job Ref:

Our client is looking for a Collections Administrator for an immediate start to provide secretarial and administrative support to their collections department.


Duties Include:

  • To perform administrative & client support duties and support the Collections Team in the delivery of a professional service.
  • To provide secretarial and administrative support, including typing, minute taking, filing, data input, maintenance and management of information held by the Company as may be required.
  • Check voicemails on a daily basis and respond to voicemails when appropriate and forward remaining messages to the relevant account manager
  • Field both inbound and outbound call on all live accounts.
  • Liase with MABS (Money Advice & Budgeting Service) and other debt management agencies on behalf of the collections team.
  • To ensure that effective administrative procedures are in place for the control and management of all portfolios.
  • To be responsible for the compiling and collating of statistics for the Company as may be required from time to time.
  • To prepare and assist in the collection of data for such monthly, quarterly and annual reports as may be required from time to time.
  • To undertake ongoing training and professional development, appropriate to the effective and timely discharge of the duties of the post.
  • Ensure all department KPIs are consistently met as advised by the Collections Manager.
  • To carry out any other ad-hoc duties as requested by senior management in the HR Department 


The ideal candidate will have the following;

  • At least 2 years relevant experience in an Administrative/Office work environment
  • Excellent MS office suite skills
  • Excellent numeracy skills with knowledge and skills in the preparation and maintenance of records
  • Excellent communication skills
  • Be results oriented and client focused
  • The ability to problem solve, pay attention to detail and deliver work to a high standard and to tight deadlines
  • Ability to facilitate and support the work of team members


If this role is of interest to you, please apply with an updated CV for immediate consideration

Contact Details:
Smyth Recruitment
Tel: 087 787 2525
Contact: Louise Smyth

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