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Inbound Call Centre Advisor

Job Category:
Retail/Call Centre
Area:
North Ireland
Location:
Belfast
Salary:
€8.40 to €8.93 per hour
Posted:
08/10/2018
Recruiter:
Cordant People
Job Ref:
ALCCIB

Here at Cordant People we are recruiting for an exciting new role.

We are on the lookout for Contact Centre Agent/Call Centre Advisors ,for a busy contact centre located in Belfast, due to fast expanding of the company they're are looking to recruit enthusiastic, highly motivated professionals who are looking to move into a dynamic, fast paced working environment where your hard work will be rewarded.

Job type: Full time and permanent

Hours: Monday - Friday -8am - 9pm - Saturday-Sunday 9am-5pm MUST BE FLEXIBLE

Salary: Basic salary - �7.05-7.50 + Benefits

Benefits Include:

*

Opportunity to increase your salary with an appealing bonus structure
*

Performance driven annual salary increases
*

Free parking
*

Healthcare scheme
*

Training programs for ongoing progression in the company

Responsibilities: Candidates will be required to take inbound calls from existing customers. They will deal with account queries, complaints and general queries about contracts.

Experience: MUST have 6 months customer service experience

You Will Have:

*

Strong communication and negotiation skills
*

Ability to remain calm under pressure and work in a concise, clear and focused manner
*

Skilled in multitasking; including the ability to be flexible and adapt to changes quickly
*

Strong computer navigation skills and PC Knowledge.
*

Tolerance for repetitive work in a fast paced environment
*

Ability to work as a team member, as well as independently
*

Demonstrate patience in all customer contact situations; including maintaining a pleasant and professional tone and manner

If your interested in the role, send a copy of your CV or call me on 0035316704488 for more information.

Cordant Group is an equal opportunities employer

Contact Details:
Cordant People
Tel: 0167 04488
Contact: Nicki Colgan

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