Client Relationship Manager - German

Job Category:
Bank/Insurance/Finance, Business 2 Business
Area:
Dublin
Location:
Dublin 12
Salary:
€36,000 to €45,000 per annum
Posted:
05/07/2018
Recruiter:
Achievers
Job Ref:
FS

Our client, a large Global Insurance Services Company is looking for a Client Relationship Manager for their German Market to Maintain and develop assigned accounts to ensure positive client experience, renewal and maximise profitability through daily account management.

 

This company offers excellent opportunities for career growth and development as well as a competitive salary and package.

 

As Client Relationship Manager, your duties & responsibilities will include:

 

·         Managing assigned client accounts

·         Building and Maintaining successful long-term relationships with the clients

·         Understanding and maintaining very good knowledge of the key account contacts and all client’s business and requirements

·         Anticipating future needs, challenges and developments within the client accounts

·         Documenting and regularly maintaining all relevant information in Salesforce

·         Holding meetings to discuss account reviews and client feedback

  • Providing effective, innovative and timely solutions to client’s business challenges
  • Managing any escalations to ensure a swift and client centric resolution
  • Ensuring tailored processes, products and services are documented and optimised over time to improve efficiency
  • Preparing and issuing renewal documentation within agreed timeframes
  • Aiming to improve profitability for assigned client portfolio
  • Supporting the implementation of new clients ensuring a smooth and seamless transfer
  • Discovering and aiming to convert opportunities for cross selling additional products or services

 

The Successful Candidate:

·         You must have a minimum of 2 years previous experience in an Account Management role in a Financial Services company

·         You must be fluent or native in the German Language

·         You have completed or progressing towards the Irish Insurance Examinations or Foreign equivalent

·         You have excellent problem-solving skills

·         You have excellent computer skills, especially Microsoft Excel

·         You have excellent relationship building skills

·         You are highly organised with excellent planning and time management skills

Contact Details:
Achievers
Tel: 01 5241466
Contact: Gemma Kenny

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