Sales Account Manager

The role requires an experienced telesales person with great phone manner and good commercial acumen who is highly motivated to make a difference and grow our AV and IT business.

This role is primarily focused on telesales to existing accounts but with a strong emphasis on new business development. This is a fantastic opportunity for the right candidate to also progress in to account management.

The successful candidate will have:

• Excellent telephone manner and exceptional communication skills are essential.

• A good grasp of AV and IT products.

• The ability to quickly decipher a customer’s requirements.

• Track record of up-selling and selling add-on products.

• Proven record of success in direct sales, including a demonstrated ability to generate and qualify leads independently.

• Ability to work autonomously to achieve sales targets.

• Ability to converse with people from store salesperson to business owner level.

• A natural positive attitude towards providing excellent quality service.

• Ability to build effective long-term relationships.

• Strong demonstrated ability to ‘close’ a sale.

• Adapt to shifting priorities, demands and timelines through analytical and problem-solving capabilities.

• Excellent attention to detail and written and verbal communication skills.

The successful candidate will:

• Win new business by generating new leads and business relationships, prospecting & proactive enquiry generation in addition to managing existing accounts.

• Gain better product ranging through building strong business relationships.

• Maintain regular calls to customer base.

• Meet and/or exceed individual and team sales targets.

• Provide the highest level of customer service to all customers and parties throughout the sales process.

• Develop appropriate relationships with customers and find new and innovative ways to continually enhance the customers preference to buy from the us rather than from any other source.

• Communicate, liaise, and negotiate internally and externally using appropriate means to facilitate the development of profitable business and sustainable relationships.

• Strong numerical skills, understanding margins and costs, profits etc.

• Have a history of achieving targets.

• Excellent IT skills, Microsoft Office. PowerPoint, Excel.

• Good working knowledge of Salesforce/ Saleslogix / Sage CRM or similar.