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Customer Service - Graduates

Job Category:
IT/Telecoms, Bank/Insurance/Finance, Marketing (inc Digital)
City Centre
Salary Description:
€24k base salary
Prostaff Inc
Job Ref:

Helpdesk Support - Customer Service - City Centre

Our client requires 1st Level Helpdesk Support personnel to handle incoming calls per day. The starting salary is €24k with excellent opportunities to expand quickly. It is a permanent full-time position in city centre in a nice friendly environment. The ideal candidate will possess excellent communication skills & have a background in Customer Service in a call centre environment..

The Role:

  • Full time role based on the Front Line Help Desk

  • Answer all incoming IT calls (approx 25+ per day)

  • Calls will be coming from Ireland and the UK

  • Resolving problems by phone support or remote connection

  • Issue reporting, logging and troubleshooting

  • Reassign to Dev Engineers where appropriate

  • General Admin duties

Apply now with up to date CV as we are actively filling these roles now

Contact Details:
Prostaff Inc
Tel: 01 5330861
Contact: Mark O'Donoghue

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