Account Manager - City Centre

Job Category:
IT/Telecoms, Business 2 Business, Hotels/Travel/Leisure, Retail/Call Centre
Area:
Dublin
Location:
City Centre
Salary Description:
€50k OTE
Posted:
23/04/2018
Recruiter:
Prostaff Inc
Job Ref:

Telesales

Our client is a leading software organisation and due to continued growth, they are seeking a Telesales Executive. For this role, you must have excellent phone manner, with at least 1 year's telesales experience and be driven to succeed. The ideal candidate is a classic relationship handler and can instantly build rapport and competently follow up on all inquiries. You will already be a classic Telesales person but in the market for a professional & pleasant work environment.

The salary is €27k DOE and everyone earns between €35k - €40k OTE.

Responsibilities:

  • Proactive account management of the existing business customer base

  • Identification of possible 'up-selling' opportunities, through remote account reviews

  • Setting of appointments for the business direct sales team when 'up-selling'

  • Retention of business customers via proactive and reactive actions

  • Responding to email enquiries from customers in a timely and professional manner

  • Actively contribute to the development of the team culture

  • Reporting activity and potential 'upsell' pipeline to Team Leader on a weekly basis

  • Attendance of regular team meetings

  • To continually represent the Company with honesty, integrity, and good presentation

Experience Required:

  • Proven track record of phone based account management

  • Proven Business customer services / account management experience

  • Proven ability to meet and exceed monthly sales targets

  • Experience of working within a telesales environment

Skills Required:

  • Team player - working in cooperation with colleagues and local management teams

  • Excellent telephone manner

  • Excellent customer service

  • Excellent communication (both written and verbal) skills

  • Confident / Self starter

  • Ability to work on own initiative

  • PC Literate

Contact Details:
Prostaff Inc
Tel: 01 5330861
Contact: Mark O'Donoghue

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