Import/Export European groupage operator.
BCS Sales Recruitment is seeking to employ an experienced European Import/Export groupage operator.
groupage /part and full load trailer and container transport, both import and export with many countries in mainland Europe. We seek an experienced operator to join the team to help further expand the business.
This role requires an experienced and professional individual with experience of operating in an import/export/customer care role in a B2B freight forwarding company.
The candidate will have a min. 4-5 years experience in an operations department dealing with European groupage/part load /full load transports.
The Person
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4-5 years experience in a similar role
Must have excellent customer service focus / communications skills
Supervisory and or management experience an advantage
100% fluency and clarity in spoken and written English
Strong organisational, problem solving / admin. skills and attention to detail
Experience in working with Azyra freight system an advantage.
Good working knowledge of Excel & Word.
Understanding of basic accounting procedures –invoicing/passing of creditor accounts/accruals
Strong team player
Main Responsibilities:
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Operating all aspects of European Import/export/Forwarding dept to include:
Dealing with Customer bookings
Arranging collection / delivery scheduling of European imports/exports
Create files for import/export bookings in Azyra computer system
Liaising with overseas agents and subcontractors to assure quality service to clients
Domestic transport organisation
Day to day operations to include customer queries/customs clearance/invoicing
Liaising with sales department in relation to sales/customer service matters
Spot rate enquiries and quotations
Back up and holiday cover
