Customer Relationship Co-ordinator
Crumlin, Co. Antrim
Are you a passionate customer service professional with a solid grounding in business or science? Want to learn, grow and succeed with an internationally operating business? If so, read on.
Our client researches and develops innovative, high quality solutions designed to make diagnostic testing more accurate. They are now looking for a Customer Relationship Co-ordinator to join their team in Crumlin.
Within a culture built on innovation and support, you will have the chance to diversify your skill-set and play an important role in our client’s day-to-day operations.
As a Customer Relationship Co-ordinator, you’ll provide a first-class service to our client’s customer base.
In this key role, you’ll build strong relationships with customers, anticipate their needs and deliver high levels of service to increase sales of clinical products.
Specifically, you will:
- Communicate customers’ requirements to colleagues
- Manage communications with customers and take advantage of any up-selling opportunities
- Ensure any issues are swiftly resolved
- Collate customer data and log it in the CRM system
Interested? To be considered, you’ll need:
- Experience in a customer service environment
- Good business development skills
- A degree level qualification in a business or scientific discipline
As a Customer Relationship Co-ordinator, you’ll have excellent communication skills and the ability to quickly build rapport with customers. Enthusiastic and proactive, you’ll also have great planning and prioritisation abilities.
To apply for the role of Customer Relationship Co-ordinator, please apply via the button shown.
This vacancy is being advertised by Webrecruit Ireland Ltd. The services advertised by Webrecruit Ireland Ltd are those of an Employment Agency.
Additional Keywords: Customer Relationship Co-ordinator, Customer Service Executive, Customer Service Advisor, Account Manager, Customer Account Manager, Customer Care Executive, Customer Care Rep, Customer Service.