Qualifications & Experience:

�Proficiency in Microsoft package

� Ability to build customer relationships

� Excellent literacy and numeracy skills

� Excellent Customer Service skills with an ability to provide a proactive approach to problem solving and issue resolution

� Flexible with the ability to work across multiple shift patterns

Role Responsibilities:

� Act as the first point of contact with our Customers through our contact channels

� Increase our Customers awareness across our full product offering, while understanding the customer's business to best match their needs

� Constantly put the customer at the heart of everything you do

� Process all customer enquiries, orders and general administration timely and accurately

� Achieve a strong volume of sales and retain a target margin

� Maximise sales by continually expanding orders, up-selling and cross-selling products on both incoming and outgoing calls

Benefits

Employee deductions on products

Structured increases in pay

Employee Assistance programme

Eligibility to join pension scheme after 1 year of service

...and more

For more information on this role please email: Mai.ofarrell@irishrecruitment.ie

IRC is acting as an Employment Agency in relation to this vacancy.

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