Our client has a requirement for an Assistant Credit Controller / AR Administrator.
The Credit Controller/AR Administrator will be responsible for the effective and efficient collection of B2B Accounts Receivable balances and the optimal investigation and resolving of accounts issues to ensure the delivery of a high quality, customer focused service. They will also take responsibility for invoice distribution, cash application, creating manual invoices, updating Accounts Receivable and Order Processing reports and other ad hoc activities.
Key Responsibilities
- Handling Inbound and outbound calls to customers in relation to account queries
- Investigate and handle disputes, offer an efficient and satisfactory reply under consideration of procedures and set guidelines
- Work to achieve monthly and quarterly targets, both individual and team based
- Ensure key processes (e.g. cash calls, breakdowns, ad hoc direct debits) are followed.
- Resolve customer account queries in a timely manner.
- Ensure agreed key controls are followed (e.g. reconciliations and authorisations).
- Month end reporting and ad hoc reporting as required.
Required Skills & Experience
- At least 1 years’ experience as a credit controller within a busy environment
- Superb communication and interpersonal skills
- Excellent attention to detail and numeracy skills
- Team player
- Experienced in a target driven environment
- Highly proficient in Microsoft Excel
