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Service Department Executive - Rathcoole

Job Category:
Business 2 Business, General/Other, Auto/Elect/Engineering, Business 2 Consumer
Salary Description:
Competitive Package offered
Net Smart Security Ltd. t/a Network Security.
Job Ref:
  • Service Department Executive: DUBLIN, Rathcoole

Be a part of Irelands fastest growing security company.

Network Security are currently recruiting for an in-house Service Desk Executive to work with our team in Rathcoole.

  • Responsibilities of the role:
  • Scheduling routine maintenance visits for a team of engineers.
  • Scheduling service and breakdown calls for a team of engineers.
  • Taking inbound customer queries over telephone.
  • Replying to inbound email service queries on a daily basis.
  • Scheduling of new installations with customers nationwide.
  • Preparation of equipment for engineers in advance of calls and installations.
  • Candidate Requirements:
  • The candidate would preferably have 2-3 years’ experience in a similar role within an office environment.
  • The role calls for a very well organised, enthusiastic candidate who is comfortable dealing with clients over the phone and working in a busy office environment.
  • Good geographical knowledge.
  • Candidate should have a vehicle for transport to place of work in Rathcoole Co. Dublin.
  • The Package:
  • Competitive annual salary
  • Quarterly performance bonus
  • Full training will be provided

This is an immediate vacancy: please state in your cover letter when you are available to start.

Contact Details:
Net Smart Security Ltd. t/a Network Security.
Tel: 3531 2573600
Contact: Roxana Cernat

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