Our client specialises in activity holidays that include walking and cycling experiences. They are looking for an enthusiastic, experienced, and dedicated Telesales Executive to join their growing team in Dublin.
The primary objective of the Telesales Executive is to fulfil the sale of their walking and cycling tours.
They operate hybrid working, with the opportunity to work from home and from our office in Dublin.
You don't have to come from the travel industry, we are open-minded as long you have sales skills and acumen. We are a digital company, but we also operate all our tours. There are no intermediaries.
Reporting to the Sales Manager
· Achieve your sales targets selling our Trips
· Deliver quality proposals to maximise sales
· Deal with customers inquiries in a timely manner
· Support your manager and colleagues in achieving targets
· Handle payments
· Deliver outstanding service and ensure customer satisfaction.
· Ensure Company processes are followed and efficient
· Keep tools and templates updated
· Liaise constantly with our Customer Care and Reservations team
· Give feedback to our Products team
· Work on ad-hoc projects as required
· Update and maintain customer databases
· Share acquired knowledge with the team
· Take initiative to improve general services to customers
Desired Skills & Experience
· Office sales experience
· Sales acumen
· Excellent telephone manner
· Self-starter, excellent attention to detail, time management, ability to prioritise
· Ability to deliver within deadlines
· Fluency in English
· Another language and advantage
Our Reference SG491
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